Refund Policy
30-Day Return Policy
DartsRx offers a 30-day return period on all purchased products. If you're not completely satisfied with your purchase, you may return it within 30 days of the delivery date. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
30-Day Money Back Guarantee
We stand behind the quality of our products with a 30-day money-back guarantee. If you are dissatisfied with your purchase for any reason, contact our support team at support@dartsrx.com within 30 days of receiving your order to initiate the return process. Once we receive and inspect the returned item, we'll promptly issue a refund to your original payment method.
Return Shipping Costs
You will be responsible for paying the return shipping costs unless the item is defective or damaged. Depending on your location, the time it may take for your exchanged product to reach you may vary. For valuable items, consider using a trackable shipping service or purchasing shipping insurance to ensure safe delivery and protect against loss or damage during transit.
Order Issues
If you receive an incorrect or incomplete order, please contact support@dartsrx.com within 48 hours of delivery. Please include your order number and a description of the issue. Our customer service team is committed to resolving any problems efficiently and will work with you to ensure you receive the correct products as quickly as possible.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will provide instructions on how to return the product and arrange for a replacement or refund. For damaged items, please take photos of the damage and email them to support@dartsrx.com along with your order number to expedite the process.
